FAQs | Aesthetic Edge
Support
How can I contact Aesthetic Edge?
Email info@aestheticedge.com with your order number and reason for the request. If approved, we’ll provide return instructions.
Orders & Shipping
How long does order processing take?
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also track your order through our Track Your Order page using your order number and email address.
Do you ship internationally?
International shipping availability and rates are shown at checkout. International orders may be subject to customs duties or taxes, which are the responsibility of the customer.
What shipping carriers do you use?
We ship using trusted carriers such as USPS, UPS, FedEx, or DHL, depending on destination and service availability.
What is your return policy?
Due to the nature of supplements and skincare products, we only accept returns for unused, unopened items in original sealed packaging within 30 days of delivery.
Opened or used products are not eligible for return.
Who pays for return shipping?
If your return qualifies, customers are responsible for return shipping costs. Original shipping fees are non-refundable.
If an item arrives damaged, defective, or incorrect, return shipping may be covered at our discretion.
How do I start a return?
Email info@aestheticedge.com with your order number and reason for the request. If approved, we’ll provide return instructions.
Products & Usage
Are your supplements FDA-approved?
Dietary supplements are not FDA-approved. However, our products are manufactured in FDA-registered facilities and follow applicable quality standards.
Statements about our products have not been evaluated by the FDA.
Can women use Aesthetic Edge products?
Yes. While our branding is male performance-forward, many of our products are suitable for all adults. Always review ingredient lists and consult a healthcare professional if unsure.
Can I take multiple products together?
Many customers stack our products as part of a routine. If you’re unsure what’s right for you, consult a qualified healthcare professional before combining supplements.
How long does it take to see results?
Results vary based on individual factors such as diet, training, lifestyle, and consistency. Our products are designed to support long-term routines, not instant outcomes.
Subscriptions & Accounts
Do you offer subscriptions?
Subscription options may be available on select products. You can manage, pause, or cancel your subscription through your account before the next billing cycle.
Once a subscription order ships, it is not eligible for refund.
